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eBay, Skype, and the Terrorists
How to build the largest terrorist communications network in the world!

By: Bruce Bahlmann - Contributing Author (your feedback is important to us!)

Created: September 21, 2005

This paper is the product of VoIP Market Research  which is available from Birds-Eye.Net. 

The recent news that surfaced about eBay's pending purchase of Voice over Internet Protocol (VoIP) company Skype has numerous implications which make one wonder what the heck was eBay thinking? This article takes a look at some of the pending implications.

Wondering Who Will Receive the Check?

Skype - the company that brought you KaZaa, is the foundation (management and technology) of the company that allows you to make free phone calls from one computer to another anywhere on the Internet. KaZaa's management team, which architected the file sharing network that maintains the largest collection of outstanding subpoenas by the Recording Industry Association of America (RIAA), is on the verge of becoming one of the largest Internet purchases thus far in the new millennium. What will be even more interesting then the final purchase price is who shows up to receive the check?

Thus far, the Skype team has been hiding out of public's eye. Their previous operation KaZaa, which is arguably one of the best magic shows since Enron, has carefully distributed the design of the company's organizational units to confuse and distance its business activities from its owners and technical architects. Like Enron, Skypes owners are masters of deception in the way they have unbundled and scattered the operational components of KaZaa around the globe to thwart off even the most powerful of enemies and in doing so have also maintained a very low profile.

However, if Skype's management team signs the check or is around to cash it, either this event or the follow-on trail of money may finally be all that RIAA attorney's need to find these individuals and issue the pending subpoenas. Who knows, perhaps the RIAA should be helping eBay in an effort to finally let justice be served.

Who is Liable?

The fact that Skype is an under cover operation is not as alarming as the fact that its underlying technology (built upon the mirror image of KaZaa) is potentially being put into the hands of a public company exposing eBay's shareholders to yet unknown liabilities. The recent Grockster decision is just the beginning of the end of free, unmanaged, and unprotected file sharing of copyrighted material. Similarly, the ability to make free, digital quality, unregulated, un-interceptable, un-tappable telephone calls anywhere in the world may seem too good to be true because, frankly, it is.

In the case of Grockster, they were told by the US Supreme Court to pull the plug. While Skype is unlikely to have a similar fate, its business practices ruffle similar feathers - if not legal (copyright & RIAA) than worst (governmental - the single largest 800lb gorilla in existence). Similar to the RIAA losing billions in lost revenues, governments are also spending hundreds of billions of dollars upgrading their national security and fighting global terrorism. Meanwhile private industry is digging trenches underneath these new funded security measures in the sprit of innovation and compromise some very expensive good intentions. If we could all forget 9/11, Skype would be another Internet darling. However, in light of 9/11 Skype will become a menace to the global telecommunications industry. Not because of its innovation, but rather because of its blatant disregard towards working in cooperation with local authorities needs to access telecommunications systems and records. If Skype lives up to being anything like KaZaa, the three stakes are already in the coffin for its fate before it will ever be sold. Perhaps even Skype management sees this coming and would rather unload this hot potato before their past catches up with them. In the mean time, Skype is seen by many as "the biggest terrorist communications network in the world" and soon its management could reside on US soil - should eBay get the green light.

In the US, all VoIP service providers are being "strongly encouraged" to reconfigure their services for compliance with the Communications Assistance for Law Enforcement Act (CALEA) and Emergency 911 call support. While this is considered "optional" the VoIP services that don't support it now days face uphill revenue challenges in competing against those that do. CALEA is child's play for traditional phone company VoIP offerings to adhere, but a complete nightmare for non-regulated broadband VoIP providers. For all we know the next major terrorist attack is probably being planned and coordinated through unregulated technologies such as these so if broadband VoIP wants to be more than a "toy" or above low quality AM-type fidelity, it must adhere to the same legal compliance as any other major telecommunications carriers. The height of such hurtles for an Internet startup without an official place of business goes beyond comprehension.

Why Skype?

When you think about it, eBay had lots of choices rather than Skype. In fact, if Skype was any other company with any other history, it would be worth easily twice its discounted bad-boy price. Still, eBay faces an uphill challenge to turn the Skype purchase into a cash positive venture. Moving Skype from free to a fee-based service will not be easy, nor will navigating the numerous pending legal, regulatory, and technical challenges it faces in becoming a legitimate telecommunications provider. Unfortunately, eBay is an online banking (via PayPal) and ecommerce site with literally no telecommunications experience. Over night, they are thinking of buying their way into the telecommunications business via the Skype purchase. This has all the makings of AT&T buying their way into the Cable Television business by buying TCI and MediaOne to create the largest US cable company. Only it didn't work out for AT&T because top level management never understood how to make it in the cable business without sacrificing their other core businesses, years and millions spent later they sold it on the cheap to Comcast who has since taken these assets to all new heights. A similar thing will happen to eBay, Yahoo, and the like who try to take what they know about running business on the Internet into becoming telecommunications providers. My best advice to them is - pick one thing to be good at and then stick with it.

There is no such thing as a multi-dimensional portal for all your telecommunications, banking, shopping needs. While it seems like a logical thing to aspire to do, people just won't buy it. Neither will the regulators which are going to have a field day with all the Skype regulatory issues should this purchase come to pass. I estimate that by the time eBay turns Skype into a world wide legitimate telecommunications provider, it could have easily bought AOL (which arguably fits better into its core business) outright and turned its instant messenger into an even better telecommunications system. AOL has a much better and much more trusted brand and would yield a shorter road to return on investment. Remember that the Internet largely consists of novice users who are suspicious of things that look to good to be true. While Skype easily won the Internet techies over, by the millions, you would be hard pressed to find any of those techies willing to shop over a Skype line - even fewer would be willing to pay for it. Similarly, it will be interesting see how successful Skype will be able attract the same numbers of new subscribers when they become a fee-based rather than a free service - especially as its lack of support for CALEA and its insistence on not officially hanging a shingle on an official place of business begins to worry law makers and federal governments. 

It is a sad day for eBay and its shareholders who are staring at a monster task at spinning Skype into a profitable extension of its growing business. Well, this deal is far from done and shareholders will have the last say before it is over.

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