Troubleshooting Microsoft Windows Applications
Things I keep having to do, but can never remember how I fixed them, so here is a quick FAQ of helpful tips

By: Bruce Bahlmann - Contributing Author (your feedback is important to us!)

Updated: September 29, 2008

Self-guided FAQ to resolving windows application issues

• CD-ROM/DVD - Can only burn a single track of playlist
• CD-ROM/DVD - Cannot read previously burned CD-ROM titles (shows up as empty disc)
• Playing wmv files - sound by no video
• Windows Media Player - sound but no video

Microsoft Windows Media Player Fixes

• Issue: Hear sound by can't see any video
  • Cause: Simple configuration change
    • On Windows Media Player Access Tools menu and select Options
    • Select Performance tab
    • Select Advanced button
    • Under Video Acceleration, uncheck Use overlays and click Ok to close window
    • Click Ok to commit and close Options
  • Cause: Missing video codec

CD/ROM/DVD Player/Burner Fixes

• Issue: Can only burn a single track of playlist - or - previously burned CD-ROM titles cannot be read (shows up as empty disc)
  • Cause: Dirty disc lens - open disc tray, and wipe lens with lint free 100% cotton or plasma cleaning cloth.

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